Is OPODO a Criminal Corporation? A Warning for Travelers

OPEN LETTER TO OPODO

Hello

I have spent hours on your website trying to find a contact person, or at least an email address where I can complain about this fraudulent method on your part and ask you to immediately refund my money that you have unjustifiably debited.

What kind of criminal company am I dealing with here?

I never booked anything with you, nor do I remember signing up for a “Prime” Abo.

I generally do not respond to such offers.

And now I get an email that my “Prime subscription has been renewed” and they have charged me 89.99 euros.  That's almost 140 Canadian dollars. In addition to the amount that was apparently already charged to me last year.

Sending you an email, I receive only an AI-generated no-reply email back. 

I hereby demand that the amounts wrongfully debited to me for 2023 and 2024 be returned to me.

If this has not been done by October 1, 2024, I will take legal action and sue you for all damages incurred. 

A copy of this email will be sent to the European authorities and the IATA accreditation body.

Yours sincerely

Doris-Maria Heilmann